Achieving Success Through Innovation: Cases and Insights by Glenn Withiam

By Glenn Withiam

This e-book investigates the genesis and good fortune of innovation within the hospitality as certain in over 4 dozen case stories. in lots of of the instances reports, the innovators themselves give you the insights into their leading edge thought and the teachings discovered from the way in which they introduced their cutting edge rules to existence. The circumstances comprise concepts for superior customer support, more suitable human assets, and new nutrients provider and accommodation strategies. whereas up-to-date know-how kinds the foundation for plenty of of the techniques, many of the instances concentration particularly on expertise advancements, with a selected specialise in using expertise as a mediator within the provider price chain. With the passage of a number of years, the ebook stocks the result of the cutting edge concepts—most of which proceed to function. the teachings awarded will supply you a precious standpoint on luck via innovation, no matter if you're working within the hospitality or one other business.

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